By default all the converted video will be stored at "C:\Converted Video" . In case you cannot remember where you have set the output folder as, run the options dialog form and check the text field value for the converted video directory.

The best place to look for require video and audio codecs if through the video source vendor. Else, download a video inspector software and check what video/audio codecs is missing then perform a search in search engine.

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Videozilla is offerred as free trial so that users can try before they purchase to determine whether the software is suit their needs.Therefore our refund guarantee is only limiting to software bugs within our software. All refund request must provide a screenshot or detail explationation of "software failure" as a proof. We also deserve the rights to reject refund request that we suspected is a fraud request.

Make sure you have computer has installed with Windows 98se, ME, XP, NT, 2000, 2003, or Vista with a least 256 MB RAM and 300 MB hard disk space for the best performance. Secondly, make sure there is no other application that is playing or opening the audio file that you trying to edit at the same time.

Currently Videozilla only support input from video formats; QT, MOV, MPEG, AVI, WMV, ASF, MP4, 3GP, M4V, 3G2. If Videozilla prompt message "File format not supported", please make sure: Latest version of Quicktime Player has installed on your pc The required video and audio codecs has installed on your pc. The video file is not corrupted The video file is not in protected mode There is not other software currently playing / using the video file The Real Player has been installed on your pc

Currently Videozilla only support input from video formats; QT, MOV, MPEG, AVI, WMV, ASF, MP4, 3GP, M4V, 3G2. If Videozilla prompt message "File format not supported", please make sure: Latest version of Quicktime Player has installed on your pc The required video and audio codecs has installed on your pc. The video file is not corrupted The video file is not in protected mode There is not other software currently playing / using the video file The Real Player has been installed on your pc

This can be you are using slow dial up connection. Try redownload using a download accelator software or try redownload again later.

Click on Start Windows - Program Files - Videozilla - Uninstall .

Windows 98se, ME, XP, NT,2000,2003, Vista with at least 256 MB RAM and 300 MB harddisk space.